Why your printer is offline and how to fix it_printer_offline


Whether you are work in home or office, HP makes printers which suits all the basic requirements and delivers finest of products. From loads of products, it becomes difficult to choose the best printer which is latest and advanced in all its functions and operations. HP, a well renowned brand, offers wide range of laser printers, inkjets printers, all-in-one printers and more. While choosing the most appropriate HP printer, there are few aspects that are to be considered before buying it.

  1. As HP makes high-quality laser and inkjet printers, it becomes important to make choice among them. Technically speaking, ink printers’ projects ink droplets onto the paper whereas laser printer transfer powder ink through an electric discharge. The major difference between these printers are its price and quality. Inkjet printers are reasonably cheaper in price but are comparatively low in quality than laser printers. In the long run, if you print in large volume then laser printers prove to be cost-effective and better option than inkjet printers. So, before buying, do understand your printing needs and requirements.
  2. For better outcomes and results, do prefer HP printer which allows wi-fi and Bluetooth connectivity as they are easy to use. On contrary, traditional HP printers allow wired connections, which proves to be more reliable option.
  3. In big organizations, HP “All-in-One” printers are more preferred as they are multi-functional and multifaceted as they offer adequate print, scan and copy features.


Best HP Printers for different usage in 2022_printer_offline

With growing technologies and cut-throat competition, its important to take wise decision in picking the most appropriate HP printers, which suits requirements, needs and budget.

We have categorically classified HP printers: -

  1. Best All-Round HP printer- HP OfficeJet Pro 8035e


It’s technically advanced inkjet printer, designed especially for small offices and individuals, providing wide range of colour to brighten up office space. This HP printer print wirelessly or through USB, giving optimum printing choices to its users. For remote printing, users can connect it to HP Smart App to print color, copy, scan and fax. It is also HP+ eligible, giving its user more features and an ink subscription. Besides providing wireless and wired connectivity options, it provides multiple functions and is user-friendly.


  1. Best Budget Inkjet Printer- HP Envy 6055

HP Envy 6055 comes with latest features, different connectivity options, multiple functions and attractive price point. It’s an affordable inkjet printer which is also eligible for HP+ program. It does not offer fax options but deliver features like copying, scanning and colour printing to its users. It’s an ideal option for home printing needs.

  1. Best HP Laser Printer Overall- HP LaserJet Pro M281fdw

In league of HP laser printers, HP LaserJet Pro M281fdw is well-suited for larger office applications who desire high quality prints. In the long run, printing will be reasonably cheaper as they allow more prints. This HP printer is also compact in size and offers both wired and wireless connectivity. HP LaserJet Pro M281fdw offers features like copying, faxing and 22 page-per-minute black/colour prints. As it offers multiple connectivity options, it allows you to print easily from different devices and can print 13 pages-per-minute double-sided.

  1. Budget Laser Printer- HP LaserJet M209dwe

This HP printer makes it perfect budget laser printer in offices where documents are printed in bulk quantities. The only negative aspect of this HP printer is that it does not print in colour. HP LaserJet M209dwe provides super-fast 30 pages-per-minute one-sided and 19 pages-per-minute for double sided documents. For busy business office documentation requirements, this HP laser printer is most suited, as its laser quality printing makes your documents fonts extra sharp. The users can easily connect this printer with Wi-Fi or Ethernet and is also eligible for HP+ features.

  1. Best printer for Photos- HP Envy Photo 7855

HP Envy Photo 7855 can print, scan, copy and fax but also print 4-by-6 and borderless photos. It’s a multifunctional inkjet printer where upfront cost are affordable for its users. The users can print wirelessly through USB or directly from SD card. It’s colour touchscreen makes it easy to view and edit prints. In short, it’s a perfect photo printer which provides high-quality photos with bright touchscreen. 

Changing HP printer from Offline to Online status_printer_offline

In case, if you are receiving message of HP Printer Offline, then this can be exasperating for you. It does not imply that your printer is broken or manhandled but is not communicating well with the device sending the print job. Regrettably speaking, an HP offline printer cannot receive new print jobs an cannot process them and so its important to resolve these issues. Do follow the troubleshooting guide to fix these issues. Do save your work so that you can print your tasks and projects later, when offline issues are fixed.

The major reasons for HP Printer Offline are: -

  1. Outdated drivers
  2. Connection issues
  3. A Settings error

Now, these reasons will have a different resolution process. So, let’s take a look at these problems and resolutions to get back online for new printing jobs.

The given set of instruction will address wide range of issue, relating to HP Printer Offline. It’s highly advised to follow these instructions stepwise to fix the issues.


Option 1 - Run HP Print and Scan Doctor

  1. The users are supposed to use the Print offline and Scan Doctor application for identifying and solving errors. Users can find this special version that’s designed to resolve offline issues by clicking link http://printersofflines.com
  2. Now, do open the application called HPPSdr.exe by clicking it from the download location and allowing it to run. The users are supposed to be in administrator mode to do this action.
  3. If users are prompted, then they should choose Yesto trust the file source as it comes directly from the HP tech support team
  4. Next, do click Startand choose your printer
  5. In case, your printer is not listed, then do restart your printer, then click Retryin the Print and Scan Doctor application.
  6. This application will substantially identify potential connection issues. Do follow the prompts properly and then click Yesif asked to turn on printer updates
  7. Finally, do continue through the prompts and then click Yesif you are asked to make this printer the default printer

If these instructions are helpful to you then your printer status will change from “offline” to “online”. If not, then do continue with next section.

Option 2 - Set the default printer

The users are supposed to indicate their default printer preference. Do follow these set of steps for resolving this issue for Windows 10. Before initiating these steps, users should make sure that they have downloaded and installed all of the updates for the Windows 10 operating system.

For Windows 10 users

  1. Users are supposed to use the search box or ask Cortana to open Devices
  2. Now, do select Printers & scanners
  3. Do make sure that the box next to “Let Windows manage my default printer”is unchecked. Now, do click the box to unselect it, if necessary
  4. Next, users should choose their printer from the list provided
  5. If your printer is listed multiple times, then do properly select the version which is showing an idle or online status
  6. Thereafter, do click Manage
  7. Finally, do click Set as default

For Windows 8 users

To begin with, users are supposed to select their printer from the devices shown. If there is more than one version, then they should choose the version which is not aged out. Now, do right-click and then select “Set as default printer.”

Thereafter, user should try printing again. In case, your device is still displaying an offline status, then move on to the next section.

Options 3 - Confirm your printer port and Windows services status_printer_offline

The succeeding major step in resolving offline printer issues is to check if your printer uses a WSD port.

  1. For determining this, do search Windows or ask Cortana for Control Panel and then click “View devices and printers”
  2. Now, do right-click your printer and then select Printer Properties
  3. Next, do click the Portstab and look to see if your printer uses a WSD port

If it uses a WSD port then do follow these steps (but skip this section if it doesn’t)

  1. Users should search Windows or ask Cortana for Services
  2. Now, do scroll through the list to find Function Discovery Provider Hostand Function Discovery Resource Publication
  3. Next, do check the Statusand Startup type columns
  4. If they are running and the startup type is automatic, then users are supposed to go to the next step
  5. In case, if they are showing up blank with a manual startup type, then do right-click the name and select Properties
  6. Now, do change the startup type to automatic
  7. Next, do click Startunder the service status and then click OK
  8. Thereafter, do go back to the Device and Printers window and then press F5
  9. Finally, do click your printer name and then check the status

If status changes from HP Printer offline fix to online, then your issue is resolved. In case, if it still displays “offline” then do print a network configuration report. It can be done through the Settings or Wireless menu for your printer. Do follow these steps.

  1. Users should right-click on their printer name, and then choose Printer Properties, and click the Ports tab.
  2. Now, do select Add Port
  3. Next, do select Standard TCP/IP Portand click New Port
  4. Thereafter, users should use the network configuration report they have ran previously to add a new port -a hostname is preferred
  5. Thereafter, do go back to the Devices and Printers window and then press F5
  6. Finally, do check your printer status by clicking it

If status changes from HP Printer offline fix to online, then your issue is resolved. In case, if it still displays “offline”, then do move on to the next section.

Option 4 - Check your connection

Nonetheless, how your printer is connected to your device, there are still several reasons for printer of showing offline status. If users are using a USB cord to connect, do make sure that is safely in place. If offline issue persists then do consider using a different USB cord.

If users are using a wireless network in connecting to printer then do follow these steps: -

  1. Users are supposed to restart their printer by turning it off. Do wait for 10 seconds, and do disconnect the power cord from your printer
  2. Now, do turn off your computer
  3. Next, do connect the printer power cord to the printer and then turn the printer back on
  4. Now, do disconnect the power cord from your wireless router
  5. Thereafter, do wait for 10 seconds, before reconnecting it
  6. It will take a few minutes for your internet to come back on
  7. When it connects back, do power on your computer
  8. Now, users should use the HP wireless setup wizard or the HP Smart software, and then do connect your printer to your network
  9. Next, do print a wireless report to see what connectivity issues are still existing
  10. Users can find this report in the Network settings or the Wireless menu of their printer.

If offline still persists, then it’s a job for your network administrator or router manufacturer. The connection issues can be complex enough to identify beyond these steps and so it’s better to consult tech pro, if offline problem persists.

Trying printing from another device

Do try printing from a different device (mobile phone or laptop), if you think that offline issues are due to printer errors, a malfunctioned connection can be device-specific. Users are supposed to connect to another computer and see, if this issue is resolved properly. If it becomes possible to print from another device then printer is not problem for HP Printer offline  issues. 


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