- Some of the initial checks that you can make to rule out possible cause for the printer offline issues:
- Unplug the power cord from the rear end of the printer and also from the electrical outlet. Do the same with the cables that connect printer to the computer.
- Ensure that the cable is not disconnected or damaged, if using a USB cable.
- Take a minute and then reconnect all the cables and cords. Then turn on the printer and restart the computer.
- Check if the printer is working by trying to print something.
- If your printer is connected over a WIRELESS NETWORK,
- Check if it’s still on the network.
- Turn the wifi off on both router and printer, wait for some time, then switch it on. Check if the connection is re-established between printer and computer.
- Check if the router and the printer are on the same network.
- You can try window troubleshooting tool for finding out and resolving the reason behind the printer offline error.
- Enter windows key +I for opening settings. Click Devices -> printers and scanners option. Select the troubleshooting option (under related settings in the menu option) to launch it.
- Now, wait for sometime until the troubleshooter opens and encounters the problems, and tells you the steps to resolve them.
Solution 4-
- Search windows for devices then choose Devices and Printers from the list.
- Right-click on the icon that represents your printer from the device’s list and chooses See What’s Printing option from the drop-down menu.
- Choose the printer. Untickif there’s a checkmark next to Use Printer Offline. In the same menu, cancel any print job in that queue.
- Deselect if the PAUSE PRINTING is marked (in the same settings menu). Now check if the trouble is gone by printing something.
Solution 5:
- Open control panel-> printers and devices icon.
- Right-click on the printer icon, then choose properties.
- Go to the Portstab, then select ADD PORT.
- Choose the standard TCP/IP port, then select NEW PORT.
- Type the IP ADDRESS of the printer. Select NEXT->FINISH.
Source Url - https://printersofflines.com/
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