The On Site It Support Services Case Study You'll Never Forget

[Natashia Emanuel]

Managed IT Support Microsoft Teams vs Google Meet vs Zoom: The Definitive Videoconferencing Fight

The COVID-19 pandemic required staff members to work from house, however the program had to go on in some way. Overnight, videoconferencing platforms became the lifeline that held businesses together. Even as operations go back to typical, videoconferencing service providers are pouring resources into their items.

The two primary cooperation suites, Microsoft 365 and Google Workspace offer videoconferencing abilities, but we would be remiss not to include among the most popular videoconferencing apps in the market today-- Zoom.

At this point, your company is practically ensured to have a videoconferencing platform currently. If not, or if you are wanting to change platforms, continue checking out listed below for a breakdown of functions and options that will assist you make your choice.

Are your meetings long or short? Are you mainly meeting internally or with leads and clients? Will you be hosting webinars?

It goes without stating, if your business is currently subscribed to Microsoft 365 or Google Workspace, and you enjoy with the platform, you must utilize Teams or Meet respectively. If you are not subscribed to either and just need a standalone videoconferencing app, Zoom has a free variation that should resolve the majority of your needs.

In the areas below, we will compare all three major videoconferencing platforms based upon different metrics you ought to consider before selecting the ideal one for your company.

Teams vs Meet vs Zoom: Integration with your other apps/services

Prior to diving into the complete list of features for each platform, it is necessary to understand how much you receive from the whole of what you are spending for.

Teams and Meet belong to larger performance suites, whereas Zoom is a standalone product with all the videoconferencing-specific features you may need. While Teams and Meet can be procured independently, they are best bundled with their larger suites, Microsoft 365 and Google Workspace.

Case in point, a Zoom Pro subscription only gives you videoconferencing capabilities. For less than Zoom Pro, the M365 Business Standard and Workspace Business memberships include a full suite of company applications.

With Microsoft 365, you get a completely integrated experience with desktop variations of Word, Excel, PowerPoint, and more. The greatest selling point of Microsoft is how easily the apps deal with each other, and the greatest difference in between Teams and its rivals is how centralized the suite is.

Teams jumps perfectly from instant messaging to video calls, with the ability to change backward and forward between them.

On The Other Hand, Google Meet is independent of Workspace's chat app, Google Chat. While users can utilize both Workspace apps at the same time, the separation of the 2 is a bit counterintuitive.

With M365 and Teams, all chats, taped conferences, and files are all housed in the very same main area, making searchability far easier.

With Meet and Zoom, you will need to look for saved chats from old meetings, or in the case of Meet, head over to Google Chat.

This is likewise the case when dealing with collective files. Any files connected in a Teams chat will appear under its files tab at the top of the window, meaning you do not need to waste time chasing them down when you need them.

Microsoft offers a lot more applications in their strategies than Google, though many go unnoticed.

Microsoft Sway permits you to quickly get and trim a recorded Teams fulfilling that you can then house in your area within Teams itself.

In the case that someone gets here late to a meeting, or a staff member records the very same meeting and lets it run for hours after its conclusion, you can rapidly grab the part of the meeting you need and save it.

This bypasses the storage that would be eaten up by an hours-long video clip, as well as the time it would require to submit, cut, and export stated video from a video editing platform.

Additionally, all three platforms do have combinations with various other service applications, so make sure to check on compatibility with any apps you currently use, and these platforms.

Teams vs Meet vs Zoom: Features

Comparing Free Versions vs. Paid

Microsoft, Google, and Zoom have actually all adapted well to the need for specific features on their platforms, therefore most of the exact same features overlap throughout plans for all 3 suites. This consists of screen sharing, video recording, live captions, and everybody's favorite: customized backgrounds. When it comes to some other features, they differ across each company's offerings.

A table illustrating the various plans and functions of Microsoft Teams vs. Google Meet vs. Zoom Audio Conferencing On-the-Go

While present throughout the board, dial-in capabilities differ throughout strategies. Meet offers dial-in totally free with any of their paid strategies, one of the greatest benefits that the platform has over its rivals.

Groups uses its dial-in ability for $4 extra per user, each month; while Zoom's dial-in is toll-based.

Both Teams and Meet offer internet-based PBX options that can change your in-house phones, while Zoom's toll-based setup is not practical.

Microsoft 365 Business Voice incorporates effortlessly with Teams, permitting employees to take service on the go, all with full continuity.

Video Quality-- Who Supports the very best?

Since the time of this post, each platform shows video in HD, however the quality differs. Teams can 1080p video at 30 frames per 2nd if you have 1.5 Mbps managed service providers brisbane of bandwidth.

Zoom likewise has 1080p video, but it is restricted to the platform's service or enterprise strategies. 1080p can also be allowed by Zoom assistance in particular cases. Zoom's 1080p performance needs 1.8 Mbps of bandwidth for 1-on-1 calls and 2.5 Mbps on group calls.

Meet will default to 360p video, however it can send out and get as much as 720p video.

Audio quality across platforms depends on microphone and speaker quality, along with the quality of your web connection.

Rooms and Workspaces-- Breaking Things Down

Breakout spaces are essentially meetings that run simultaneously to the original videoconference. These were especially necessary for virtual education, so teachers could break trainees out into different groups to discover.

There is a clear energy for breakout rooms in professional areas, too. If a larger team is fulfilling about a task, breaking down tasks into smaller groups, breakout rooms might be an excellent service.

Both Teams and Zoom have actually breakout rooms native to their base platforms, throughout all strategies. These rooms are essentially meetings that are running all at once to the initial videoconference.

Meet permits breakout rooms through their standard and plus plans, but not in the free or fundamental plans. Nevertheless, like the majority of Google functions on cheaper strategies, you can include Google Chrome extensions, however this could be more of a headache than it is worth in the end.

Just recently, Microsoft also presented Together Mode, which utilizes AI to put video participants in different digital settings, together. While the utility is light, Together Mode could be a solid morale booster.

Teams vs Meet vs Zoom: Privacy and Safety

To its credit, Zoom reacted swiftly to the "Zoom bombing" of the early days of the pandemic, including end-to-end encryption and intensifying their privacy policy. Over 500,000 Zoom accounts were taken and posted for sale online soon thereafter.

While Meet has not had any popular incidents of privacy breaches, Google has had lots of privacy concerns and a track record of collecting data for usage in marketing.

Microsoft has the very best track record of security and they also have the most transparent privacy policy.

All 3 platforms support two-factor authentication. Considering that 99% of cybersecurity attacks include a password component, two-factor authentication is a need to if you desire a genuine defense against cybercriminals.

As a part of the wider M365 suite, all chats, notes, and files are encrypted and saved within OneNote and SharePoint, respectively.

Additionally, Microsoft Advanced Threat Protection (ATP) is available on its Business Premium and E5 plans, obstructing potentially harmful content from being accessed by those in your business.

Microsoft likewise utilizes Data Loss Protection (DLP) to catch delicate data being shared (like social security numbers), and immediately obstruct it from being sent.

Along with eDiscovery and legal holds within channels, talks, and files, Teams ensures you remain certified with all data storage policies.

A graphic revealing the path of info as it is encrypted from Microsoft Teams through Microsoft 365.

Google does provide eDiscovery in their Business and Enterprise plans and DLP in their Enterprise plan only, but these are only limited to Drive and Gmail. From what we can see Meet has no particularly listed DLP capabilities.

Zoom does not provide any of these features on its main platform.

In general, Zoom has responded well to its privacy difficulties, however the changes are mainly cosmetic.

End-to-end encryption (E2EE) is terrific to have, however its addition was more of an action to a problem than a complete option. It is not likely that E2EE protects most users from more than encryption in transit and at rest, like with Teams and Meet.

E2EE is most helpful in 1-on-1 conversations where delicate information