The very last thing we want to hear in the course of our work working day is problems from clients. Nonetheless, it does come with the territory. Here are some strategies on how to convert your prospects complaint into a optimistic.

one. Listen

When a customer involves you which has a grievance about one particular of your items or expert services, hear them. Listen to the things they are telling you, and just take notes if in the least probable.

The primary issue a…