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[Arlene Javier]

All of the various suites offered by Microsoft Office are designed so that you can produce documents using a wide array of functions to ensure that your finished products are as professional as possible. Considering the fact that many of these suites are rather complex it is a really good idea to take some form of Microsoft Office training so that you and your company can stay competitive and impress clients in your day to day meetings, whether in the 'real world' or virtually.

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As a business owner, you know how vitally important it is to keep in close contact with your colleagues and customers and you surely know the importance of having all of your projects running smoothly. As you may have heard by now, Microsoft Office 2010 will be released to the public in the beginning of 2010. This is great news as it has been widely believed that the software is in dire need of revamping. If you set yourself up to receive training on Office 2010 now you will put yourself one step ahead of your competitors Go here by knowing how to use the various programs that will ensure efficiency in every aspect of your business.

If the idea of taking computer classes at a college campus or at a remote training facility does not appeal to you, then you should consider taking your Office training online. Not only will you be able to complete the training at your own pace, but you can work on the training program during the evenings and on the weekend. Online Microsoft Office training programs make use of online resource manuals and computer training videos that you can refer to as you move through the program.

In today's work environment, presentations have transformed to a point way beyond flip charts and overhead projectors. Audiences now expect presentations that are in an electronic format and they also expect presentations to be unique and sophisticated. By taking a Microsoft Office training that includes PowerPoint training, you will learn all of the skills you need to make compelling and fascinating presentations.

If you are now using Excel to perform calculations and sort data, you can extend your knowledge into the more specialized workings of Excel such as collaborating on worksheets with others by receiving Microsoft Office training.

As you can see, Microsoft Office training is very beneficial and is a great way to improve your skill set and take your business to the next level. There are many online training companies who provide this type of training and many of these sites will offer you a free online skills tests to help you to determine which programs you should focus on.

Take Responsibility

We approach the world as elements of cause rather than victims of circumstance. We take 100% responsibility for relationships and for the work we are doing for customers. Communication from the customer and the support of our co-workers are essential elements in the process of delighting customers. Our approach is one that is based upon taking 100% responsibility for seeing that our co-workers have all the information they need in order to produce the project according to the customer's expectations. To anyone working with the project, they need to take complete responsibility for understanding the project completely. If anyone missed anything, we are going to discover it and find out what we need to know. We take complete responsibility for the quality of our relationships with our co-workers, vendors and customers. This may mean apologizing and admitting fault. It may mean being gracious when others have to apologize or admit fault to us.

Be Early

We want to be early with projects - be early to meetings - be early to work. Remember, when you are early, you never have to apologize!

Understand Others First - Then Make Sure That We Are Understood

When confronting problems, we work to create win-wins. If you are going to create a win-win, you must not only know what you want to accomplish and what your objectives and desires are, but you must also know the other person's goals and objectives so you can incorporate these into the solution. By having all this information, you can create a solution that is better than one that you would have thought of on your own. We tend to automatically latch on to the first solution we see, but there may be other possibilities that are only accessible by understanding the other person. Also, understanding the other person involves giving them generous interpretation. Viewing them as a selfish person whose only concern is with their own issues usually tends to be too stingy. We need to acknowledge that our co-workers are just as committed as we are to the success of our company and they want to delight our customers as much as we do. Often times when we do not see eye-to-eye, it is this exact same commitment that is in the background pricing the discussion's intensity. Said another way, we all care deeply about the customer and the success of this company. We need to understand that what people have to say is truly coming from their commitment.

We Are in Training and Development

We should be proud of what we have accomplished and what we do accomplish on a daily basis. But we should never be satisfied with that. There is always room for improvement. We should view the work that we do every day not simply as completing tasks, but as the laboratory for ongoing training and development of ourselves as individuals and as a team.