Quicken error OL-393-a occurs if there is some incorrect or hidden information on your Quicken account. You can use the steps mentioned below to verify the online services and fix error OL-393-a:
- Step 1: Open Quicken, go to the Tools menu and select ‘Account List.’
- Step 2: Press the Edit button next to the account that encountered the error.
- Step 3: Review the online services and check the online payments.
- Step 4: Disable any Online Services that are not active for the account.
If the Quicken error message appears even after you implement the steps mentioned above, you can call the Quicken customer care number and ask for additional troubleshooting steps.